{"id":25536,"date":"2026-02-27T09:22:47","date_gmt":"2026-02-27T02:22:47","guid":{"rendered":"https:\/\/pharecircus.org\/?p=25536"},"modified":"2026-03-17T05:46:45","modified_gmt":"2026-03-16T22:46:45","slug":"acrobot-ai-powered-guest-assistant","status":"publish","type":"post","link":"https:\/\/pharecircus.org\/acrobot-ai-powered-guest-assistant\/","title":{"rendered":"AcroBot &#8211; AI Powered Guest Assistant"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2 data-path-to-node=\"6\">Meet AcroBot: Your 24\/7 Digital Assistant for Phare, The Cambodian Circus<\/h2>\n<p data-path-to-node=\"6\">Planning a trip to Siem Reap or managing a busy tour desk? We know that when you have questions about showtimes or ticket availability, you need answers immediately. To ensure our guests and travel partners receive world-class service without the wait, we are thrilled to introduce AcroBot\u2014your new AI-powered guest assistant.<\/p>\n<p data-path-to-node=\"6\">Available 24\/7 on Telegram, Messenger, Line, webchat and soon WhatsApp and other popular chat platforms. AcroBot is the fastest way to get the information you need to make your Phare experience spectacular.<\/p>\n<p data-path-to-node=\"6\">Click on your favorite chat app below to chat with AcroBot and our team:<\/p>\n<p data-path-to-node=\"6\">[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-10px|auto||auto||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; global_module=&#8221;25632&#8243; saved_tabs=&#8221;all&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pharecircus.org\/wp-content\/uploads\/2026\/02\/Telegram.png&#8221; alt=&#8221;Telegram app link&#8221; title_text=&#8221;Telegram&#8221; url=&#8221;https:\/\/t.me\/PhareAcroBot&#8221; url_new_window=&#8221;on&#8221; align=&#8221;center&#8221; admin_label=&#8221;Telegram&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pharecircus.org\/wp-content\/uploads\/2026\/03\/WhatsApp-icon.png&#8221; alt=&#8221;WhatsApp icon&#8221; title_text=&#8221;WhatsApp icon&#8221; url=&#8221;https:\/\/wa.me\/85515499480&#8243; url_new_window=&#8221;on&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pharecircus.org\/wp-content\/uploads\/2026\/02\/Facebook-Messenger.png&#8221; alt=&#8221;Facebook Messenger chat app icon&#8221; title_text=&#8221;Facebook Messenger&#8221; url=&#8221;https:\/\/m.me\/448605011873227&#8243; url_new_window=&#8221;on&#8221; align=&#8221;center&#8221; admin_label=&#8221;Messenger&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pharecircus.org\/wp-content\/uploads\/2026\/02\/Instagram.png&#8221; alt=&#8221;Instagram chat app icon&#8221; title_text=&#8221;Instagram&#8221; url=&#8221;https:\/\/ig.me\/m\/pharecambodiancircus&#8221; url_new_window=&#8221;on&#8221; align=&#8221;center&#8221; admin_label=&#8221;Instagram App&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pharecircus.org\/wp-content\/uploads\/2026\/02\/Line.png&#8221; alt=&#8221;Line chat app icon&#8221; title_text=&#8221;Line&#8221; url=&#8221;https:\/\/line.me\/R\/ti\/p\/%40781nquvx&#8221; url_new_window=&#8221;on&#8221; align=&#8221;center&#8221; admin_label=&#8221;Line&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_divider _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Why AcroBot is the Perfect Tool for Travelers &amp; Partners<\/h2>\n<p>AcroBot is more than just a chatbot; it\u2019s a specialized expert on all things Phare. Whether you are a guest trying to find our big top or a travel agent checking availability for a group, here is how AcroBot makes your life easier:<\/p>\n<p><strong>Zero Wait Time, 24\/7<\/strong><\/p>\n<p>Skip the hold time and the email queue. AcroBot provides immediate answers to the most common inquiries. Whether it&#8217;s midnight or 5:00 PM, help is always just a message away.<\/p>\n<p><strong>Live Show Calendar &amp; Storylines<\/strong><\/p>\n<p>Not sure what\u2019s playing? Just ask! AcroBot can tell you which production is on stage <strong>tonight, tomorrow, or any date up to three months in advance<\/strong>. It can even give you a quick summary of the show\u2019s storyline so you can choose the performance that fits you best.<\/p>\n<p><strong>Real-Time Ticket Availability<\/strong><\/p>\n<p>AcroBot connects directly to our booking system. It can check <strong>live ticket availability<\/strong> in seconds. Once you&#8217;ve found your seats, it will provide a direct link to book or hand you over to a human agent to finalize the details.<\/p>\n<p><strong>Logistics &amp; Venue Info at a Glance<\/strong><\/p>\n<p>Get instant details on:<\/p>\n<ul>\n<li><strong>Showtimes:<\/strong> Daily schedules and special matinees.<\/li>\n<li><strong>Hours of Operation:<\/strong> Ticket office and venue opening times.<\/li>\n<li><strong>On-Site Dining:<\/strong> Information on the Phare Caf\u00e9 and pre-show snacks.<\/li>\n<li><strong>Boutique Shopping:<\/strong> Details on the Phare Boutique\u2019s handcrafted Khmer products.<\/li>\n<li><strong>Directions:<\/strong> Map links to our venue just off Comaille Road.<\/li>\n<\/ul>\n<p><strong>Multi-Lingual Support (Text &amp; Voice)<\/strong><\/p>\n<p>Communication is effortless. AcroBot responds to both <strong>voice and text messages<\/strong> in the language you use. From English and Khmer to French or Mandarin, AcroBot adapts to you instantly.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Need a Human Touch? Seamless Agent Handoff<\/h2>\n<p>While AcroBot is an expert, we know some requests require a personal touch. If you have a complex booking, a media inquiry, or just prefer to speak with a person, simply type or say <strong>&#8220;Agent.&#8221;<\/strong><\/p>\n<p>Our professional team is available to step into the chat from <strong>9:00 AM to 9:00 PM ICT daily<\/strong>. If you message us outside of these hours, AcroBot will flag your request, and our staff will reply as soon as they are back online the next morning.<\/p>\n<p>[\/et_pb_text][et_pb_testimonial author=&#8221;AcroBot&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Think of me as your Digital Ringmaster. I\u2019ll direct you to the best seats, explain our social mission, and if things get too complex, I\u2019ll perform a graceful hand-off to my favorite humans in the front office.<\/p>\n<p>[\/et_pb_testimonial][et_pb_divider _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Powered by Innovation: Supporting our Social Mission Through Technology<\/h2>\n<p>To achieve our mission of empowering <a href=\"https:\/\/phareps.org\/\" target=\"_blank\" rel=\"noopener\">Phare Ponleu Selpak<\/a> graduates and funding our non-profit school, we must stay as agile as our acrobats. That means evolving with the world\u2019s travel trends and adopting the technologies our guests use every day. We didn&#8217;t reach this milestone alone; our digital journey is guided by the industry-leading insights of <a href=\"https:\/\/arival.travel\" target=\"_blank\" rel=\"noopener\">Arival<\/a>, whose trend reporting keeps us one step ahead.<\/p>\n<p>We also want to celebrate <a href=\"https:\/\/rezgo.com\/\" target=\"_blank\" rel=\"noopener\">Rezgo<\/a>, our trusted online direct booking partner since 2014, for providing the foundation of our online sales. Finally, a huge round of applause goes to the technical masters helping us train AcroBot to be the best in the business: <a href=\"https:\/\/respond.io\" target=\"_blank\" rel=\"noopener\">Respond.io<\/a>, <a href=\"https:\/\/oliveandlake.com\" target=\"_blank\" rel=\"noopener\">Olive &amp; Lake<\/a>, and <a href=\"https:\/\/innolabs.dev\" target=\"_blank\" rel=\"noopener\">InnoLabs<\/a>. Together, these partners are helping us bridge the gap between ancient Khmer storytelling and future-proof guest service.<\/p>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;Blog Post Author &#8211; Craig Dodge&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; global_module=&#8221;24999&#8243; saved_tabs=&#8221;all&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/pharecircus.org\/wp-content\/uploads\/2023\/10\/Craig-Dodge-Phare-Circus-Director-of-Sales-and-Marketing.webp&#8221; alt=&#8221;Craig Dodge , Phare Circus Director of Sales and Marketing, presenting at Arival Activate conference&#8221; title_text=&#8221;Craig Dodge &#8211; Phare Circus Director of Sales and Marketing&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; width=&#8221;75%&#8221; border_radii=&#8221;on|50%|50%|50%|50%&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||2px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>About the Author &#8211; Craig Dodge<\/h2>\n<p><a href=\"https:\/\/craigdodge.org\" target=\"_blank\" rel=\"noopener\">Craig Dodge<\/a> is the Director Emeritus of Sales and Marketing (retired) for<a href=\"https:\/\/pharepse.org\" target=\"_blank\" rel=\"noopener\"> Phare Performing Social Enterprise<\/a>, parent company of <a href=\"https:\/\/pharecircus.org\">Phare, The Cambodian Circus<\/a> and <a href=\"https:\/\/pharestudio.org\" target=\"_blank\" rel=\"noopener\">Phare Creative Studio<\/a>. Craig gets great satisfaction by applying his travel industry experience to Phare&#8217;s missions of sustaining jobs in the arts and funding artistic and academic education at <a href=\"https:\/\/phareps.org\" target=\"_blank\" rel=\"noopener\">Phare Ponleu Selpak<\/a> non-profit school. He is also driven to promote the unique experiences awaiting visitors to Cambodia. Since he&#8217;s retired, you can most often find Craig cycling or hiking in Angkor park. Craig continues to serve as a Citizen Liaison Volunteer for the US Embassy Phnom Penh.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Planning a trip to Siem Reap? Meet AcroBot, the new AI guest assistant at Phare Circus! Get instant answers on showtimes and tickets in any language. Experience the future of Cambodian circus today.<\/p>\n","protected":false},"author":6,"featured_media":25538,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[56,54],"tags":[],"class_list":["post-25536","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-behind-the-scenes","category-blog"],"_links":{"self":[{"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/posts\/25536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/comments?post=25536"}],"version-history":[{"count":0,"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/posts\/25536\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/media\/25538"}],"wp:attachment":[{"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/media?parent=25536"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/categories?post=25536"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/tags?post=25536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}