[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_header title=”Frequently Asked Questions” subhead=”Learn more about Phare, The Cambodian Circus” _builder_version=”4.27.5″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/pharecircus.org\/wp-content\/uploads\/2022\/10\/Khmer-Angkor-Village-photo-by-Scott-Sharick-13.jpg” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”about” module_class=”vertical-pos” _builder_version=”4.16″ custom_margin=”0px||0px|” custom_padding=”0px||8px|||” collapsed=”on” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ custom_margin=”0px||0px|” custom_padding=”30px||0px|||” custom_padding_tablet=”” custom_padding_phone=”” width_unit=”off” custom_width_percent=”95%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”FAQ” _builder_version=”4.16″ text_font_size=”18px” header_font=”|||on|||||” header_font_size=”68px” header_2_font=”|||on|||||” header_2_font_size=”48px” custom_padding_last_edited=”off|phone” global_colors_info=”{}”]<\/p>\n
Find answers to your questions about the organization, tickets, web site and performances on this page.<\/p>\n
If you don\u2019t find the answer to your question here, please use the chat bubble at the bottom-right. AcroBot, our AI agent, can answer most questions, or transfer you to a live agent if necessary.<\/p>\n
<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.16″ custom_margin=”10px|auto|30px|auto||” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”0px||0px|” custom_padding_tablet=”” custom_padding_phone=”” width_unit=”off” custom_width_percent=”95%” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Reservation & Tickets” _builder_version=”4.27.4″ header_font=”|||on|||||” header_font_size=”68px” header_2_font_size=”30px” header_3_font_size=”28px” custom_padding_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n
Advance reservations are strongly recommended. The big top is full most evenings. Sections A and B often sell out well in advance. Walk-ins are welcome, subject to availability.<\/p>\n
Ticket prices depend on which seating category you choose, and age of the guests. View complete ticket options HERE.<\/a><\/p>\n Changes and refunds are permitted up to 1 day prior to the show date. Read complete terms and conditions HERE.<\/a><\/p>\n Phare gift cards are available to buy online. Please visit the Phare Gift Card page<\/a> for complete details.<\/p>\n Upon check-in, give your name and\/or booking number at the ticket window. For tickets purchased on the Phare Circus website, you will be asked to present the credit card used to purchase for security and verification.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Location and Transportation” _builder_version=”4.27.4″ header_font=”|||on|||||” header_font_size=”68px” header_2_font_size=”30px” header_3_font_size=”28px” custom_padding_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n The venue is located on Ring Road near the intersection of Sok San Road, approximately 2 kilometers from Old Market and Pub Street. GOOGLE MAP TO PHARE CIRCUS<\/a><\/p>\n No, Phare does not provide or arrange transportation services. Tuk tuks are plentiful all around Siem Reap and stationed at most hotels and guest houses.<\/p>\n The venue opens 2 hours prior to show time, with Cambodian street food, drink specials, shopping and pre-show entertainment. It\u2019s best to arrive no later than 30 minutes prior to the show start time to be able to check-in and get comfortably seated in the big top before the show starts. Guests with Section C tickets often start lining up 45 minutes before show time. For the safety of the artists and the comfort of other guests, no entrance is permitted after the show starts.<\/p>\n All tuk tuk drivers are independent entrepreneurs. Prices depend on the distance from where you start and is negotiable. Generally, prices range from US$3 \u2013 US$5 each way from most places around Siem Reap.<\/p>\n Yes, there are tuk tuks available in the parking area after the show. These are independent drivers and negotiate their own prices.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”2″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.16″ custom_margin=”0px||30px|” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”0px||0px|” custom_padding_tablet=”” custom_padding_phone=”” width_unit=”off” custom_width_percent=”95%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider divider_position=”center” _builder_version=”4.16″ height=”30px” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.16″ custom_margin=”0px||30px|” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”0px||0px|” custom_padding_tablet=”” custom_padding_phone=”” width_unit=”off” custom_width_percent=”95%” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”About the shows” _builder_version=”4.27.5″ text_line_height=”1.6em” header_font=”|||on|||||” header_font_size=”68px” header_2_font_size=”30px” custom_margin=”30px|||” custom_padding_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n No. There are no animals in any Phare performance.<\/p>\n The shows run approximately 1 hour, followed by a brief introduction to the project and an opportunity to chat and take photos with the artists.<\/p>\n Yes, Phare Circus is generally considered family-friendly and is a popular activity for families visiting Siem Reap. However, the show\u2019s content is not that of a typical, lighthearted Western circus; it is a serious, artistic performance with stories inspired by the real-life experiences of the Cambodian performers and may deal with themes such as war, discrimination, relationships, poverty, and ghosts. See the Show Calendar page for more information on the show playing when you plan to attend.<\/p>\n Absolutely! Guests are welcome to take photos and videos during the show. We hope that the photos and videos shorter than 3 minutes will be shared on social media tagging @PhareCircus (Twitter) or @PhareCambodianCircus (Facebook, Instagram, G+). It\u2019s a great help building more awareness and attracting more guests to the show so that we can keep the artists working. The Phare Circus ticket office is open daily from 9:00am to 9:00pm. The venue, including the gift shop and restaurant, are open daily from 5:30pm to 9:00pm. The administrative offices (sales & marketing, accounting, human resources) are open Monday through Friday from 8:00am to 5:00pm, excluding holidays.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Venue” _builder_version=”4.27.5″ text_line_height=”1.6em” header_font=”|||on|||||” header_font_size=”68px” header_2_font_size=”30px” custom_margin=”30px|||” custom_padding_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n Yes, Phare Cafe offers drinks, snacks and meals before or after the show. Set menus can be pre-ordered with show tickets online, or there is an a la carte menu at the Cafe. READ MORE ABOUT THE DINING<\/a><\/p>\n Cambodian street food and drinks are available for purchase. Dinner is not included in the ticket price.<\/p>\n Yes, Phare Cafe can handle most dietary restrictions and requests. Vegetarian items are available on the a la carte menu. Special requests should be made in advance at pharcafe@gmail.com<\/a>.<\/p>\n Yes. Phare Boutique carries original products from the artists at Phare Ponleu Selpak non-profit school, as well as other local artisans and social enterprises. Phare Boutique is open before and after the show. READ MORE ABOUT THE GIFT SHOP<\/a><\/p>\n Yes, the big top has air conditioners as well as MasterCool evaporative coolers and fans. We keep it as cool as possible, but it is still a tropical outdoor venue. We recommend light, comfortable clothing.<\/p>\n Cambodia has a tropical climate and Phare is an open-air venue. There are mosquitoes. It\u2019s best to apply mosquito repellent any time you go outside in the early morning or evening.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.16″ custom_margin=”0px|auto|5px|auto||” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”0px||0px|” custom_padding_tablet=”” custom_padding_phone=”” width_unit=”off” custom_width_percent=”95%” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Company” _builder_version=”4.16″ text_line_height=”1.6em” header_font=”|||on|||||” header_font_size=”68px” header_2_font_size=”22px” custom_margin=”30px|||” custom_padding_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n Phare, The Cambodian Circus is one business unit of Phare Performing Social Enterprise<\/a>, a for-profit business whose profits go towards a social cause. The business is majority-owned by non-profit school Phare Ponleu Selpak<\/a>. The circus provides well-paying jobs to the school\u2019s students and graduates. The circus also financially supports the school through royalties, fees, donations and majority of profits generated by the business activities.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Company” _builder_version=”4.16″ text_line_height=”1.6em” header_font=”|||on|||||” header_font_size=”68px” header_2_font_size=”22px” vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ custom_margin=”30px|||” custom_padding_last_edited=”off|desktop” z_index_tablet=”0″ text_text_shadow_horizontal_length_tablet=”0px” text_text_shadow_vertical_length_tablet=”0px” text_text_shadow_blur_strength_tablet=”1px” link_text_shadow_horizontal_length_tablet=”0px” link_text_shadow_vertical_length_tablet=”0px” link_text_shadow_blur_strength_tablet=”1px” ul_text_shadow_horizontal_length_tablet=”0px” ul_text_shadow_vertical_length_tablet=”0px” ul_text_shadow_blur_strength_tablet=”1px” ol_text_shadow_horizontal_length_tablet=”0px” ol_text_shadow_vertical_length_tablet=”0px” ol_text_shadow_blur_strength_tablet=”1px” quote_text_shadow_horizontal_length_tablet=”0px” quote_text_shadow_vertical_length_tablet=”0px” quote_text_shadow_blur_strength_tablet=”1px” header_text_shadow_horizontal_length_tablet=”0px” header_text_shadow_vertical_length_tablet=”0px” header_text_shadow_blur_strength_tablet=”1px” header_2_text_shadow_horizontal_length_tablet=”0px” header_2_text_shadow_vertical_length_tablet=”0px” header_2_text_shadow_blur_strength_tablet=”1px” header_3_text_shadow_horizontal_length_tablet=”0px” header_3_text_shadow_vertical_length_tablet=”0px” header_3_text_shadow_blur_strength_tablet=”1px” header_4_text_shadow_horizontal_length_tablet=”0px” header_4_text_shadow_vertical_length_tablet=”0px” header_4_text_shadow_blur_strength_tablet=”1px” header_5_text_shadow_horizontal_length_tablet=”0px” header_5_text_shadow_vertical_length_tablet=”0px” header_5_text_shadow_blur_strength_tablet=”1px” header_6_text_shadow_horizontal_length_tablet=”0px” header_6_text_shadow_vertical_length_tablet=”0px” header_6_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”]<\/p>\n There are many ways you can help.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" FAQ Find answers to your questions about the organization, tickets, web site and performances on this page. If you don\u2019t find the answer to your question here, please use the chat bubble at the bottom-right. AcroBot, our AI agent, can answer most questions, or transfer you to a live agent if necessary. How can I […]<\/p>\n","protected":false},"author":6,"featured_media":10672,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-457","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/pages\/457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/comments?post=457"}],"version-history":[{"count":0,"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/pages\/457\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/media\/10672"}],"wp:attachment":[{"href":"https:\/\/pharecircus.org\/wp-json\/wp\/v2\/media?parent=457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Can I change or refund my ticket?<\/h2>\n
How can I give Phare tickets to someone else?<\/h2>\n
What do I show at check-in for tickets purchased on the Phare website?<\/h2>\n
Where is Phare, The Cambodian Circus located?<\/h2>\n
Does Phare provide transportation?<\/h2>\n
What time should I arrive?<\/h2>\n
How much should I pay the tuk tuk to take me to Phare?<\/h2>\n
Are tuk tuks available after the show?<\/h2>\n
Are animals used in the show?<\/h2>\n
How long is the show?<\/h2>\n
Are the shows suitable for children?<\/h2>\n
May I take photos and videos during the show?<\/h2>\n
The flash must be turned off as flash is distracting and dangerous for the artists.<\/strong><\/p>\nWhat are your hours?<\/h2>\n
Is there a restaurant?<\/h2>\n
Are meals included?<\/h2>\n
Does Phare Cafe offer vegetarian, Muslim, gluten free or other special menus?<\/h2>\n
Is there a gift shop?<\/h2>\n
Is the big top air conditioned?<\/h2>\n
Are there mosquitoes?<\/h2>\n
Is Phare, The Cambodian Circus a non-profit?<\/h3>\n
How can I support the organization?<\/h3>\n
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